Our Terms and Conditions
Refunds
We hope that you are really happy with everything you purchase from Tim Montgomery Farm Supplies. Should you change your mind about your purchase, please return the product with your proof of purchase, within 30 days from the day you receive the goods (the cancellation period) and we’ll happily offer a refund.
We ask that perishable items are returned within their use by date. We also ask that clothing be returned unworn and as sold, in a saleable condition and with all tags still in place.
If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.
When sending a return, the parcel is your responsibility until it reaches us. You are also responsible for the postage for the return parcel and we strongly recommend you send it via recorded post. If you are returning an item as a result of a mistake by Tim Montgomery Farm Supplies, we will pay for the cost of postage for the return parcel (UK and Ireland only). Genuinely faulty goods will be credited in full for the item and the return postage (UK and Ireland only). This does not affect your statutory rights.
All returns must be sent to:
Tim Montgomery Farm Supplies
53 Grove Road
Kells
Ballymena
Northern Ireland
BT42 3LR
Payment terms
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Delivery and Shipping
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Faulty or damaged goods
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Let's Talk
Get in touch today with any questions or thoughts you may have. We are delighted to talk through our animal, grass or bedding products. We can easily and happily answer any questions you may have.